Woolworths Group

Woolworths Group is one of Australia and New Zealand’s largest and most iconic retailers. Best known for Woolworths Supermarkets, the Group also operates a broad portfolio of brands. With over 200,000 team members, Woolworths is committed to outstanding customer experiences, community support, and innovation through technology and data.

The Challenge
Woolworths faced the challenge of managing a large, complex organisation through constant change—without a clear, unified view of who was working on what, where, or at what cost. Disconnected HR, finance, and delivery systems made it hard for leaders to pivot capabilities effectively and plan with confidence. Data was fragmented, insights were slow, and traditional tools couldn’t keep up with agile ways of working.

The Outcome
TeamForm gave Woolworths a single, trusted view of its people, work, and cost. Leaders can easily maintain the cross functional team structure and model the financial impact of workforce changes with views that pivot by delivery team and by team capability. Data feeds and integrations with HR, finance, and Atlassian systems keep data live and accurate—no spreadsheets, no double handling. What once took weeks now takes minutes, enabling faster decisions, smarter workforce planning and true organisational agility.