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The State of Organisation Design in Australia for FY24: Navigating the Path to Success

As organisations in Australia gear up for the challenges and opportunities of FY24, the importance of effective organisation design cannot be overstated. In a rapidly evolving business landscape, organisations must proactively adapt their structures, processes, and systems to remain agile, competitive, and resilient.

In this article, we will explore the state of organisation design in Australia for FY24, highlighting key trends, challenges, and strategies that will shape the success of businesses in the coming year.

Embracing Agile Organisation Design

Agile organisation design is gaining momentum in Australia as businesses recognise the need for flexibility and responsiveness. Agile principles, borrowed from software development, are being applied to broader organisational contexts. This approach involves creating cross-functional teams, fostering collaboration, and promoting decentralised decision-making. By embracing agile organisation design, Australian companies can enhance innovation, speed up decision-making, and adapt quickly to market changes.

Integration of Digital Technologies

The digital revolution continues to disrupt industries across Australia, necessitating organisations to embed digital capabilities into their organisation design. This involves leveraging technologies such as artificial intelligence, data analytics, and automation to optimise processes, improve customer experiences, and drive operational efficiency. By integrating digital technologies into their organisation design, companies can unlock new opportunities, gain competitive advantages, and future-proof their businesses.

Evolving Workforce Dynamics

The FY24 business landscape in Australia is characterised by evolving workforce dynamics. Remote work, gig economy participation, and a multi-generational workforce present unique challenges and opportunities for organisation design. Flexibility and adaptability are key considerations to attract and retain talent. Organisations must rethink traditional hierarchical structures and embrace new approaches, such as matrix organisations or networked structures, to accommodate diverse work arrangements and foster collaboration.

Designing for Agility and Customer-Centricity

In an era of heightened customer expectations, organisations are prioritising customer-centricity in their organisation design. Designing structures and processes that enable customer-focused decision-making and seamless customer experiences are critical. Organisations are moving away from siloed functional designs towards cross-functional teams that can respond quickly to customer needs, iterate products and services, and foster innovation. Design thinking principles are being applied to create customer-centric organisations that drive growth and loyalty.

Building Organisational Resilience

Resilience is a top priority for organisations in FY24, considering the uncertainties and disruptions experienced in recent years. Business continuity planning, risk management, and scenario analysis are integral to organisation design. Australian companies are adopting robust structures and processes that enable rapid response and adaptation to unforeseen events. They are developing flexible talent pools, implementing succession planning, and fostering a culture of agility to build resilience and sustain long-term success.


In FY24, effective organisation design will play a pivotal role in the success of businesses in Australia. Embracing agile principles, integrating digital technologies, adapting to evolving workforce dynamics, prioritising customer-centricity, and building organisational resilience are key imperatives for organisations seeking to thrive in the dynamic business landscape. By proactively addressing these trends and challenges, Australian companies can position themselves for growth, innovation, and competitive advantage in FY24 and beyond.