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• Permanent full time
  
• Competitive salary + OTE + benefits
  
• Melbourne or Sydney based (occasional travel as required)
  
• Hybrid working model - work from home or from our offices/client sites as needed

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A Day in the Life

We are a fast-growing technology company with an exciting future, a unique business
opportunity and an empowered collaborative culture. Through the use and adoption of
TeamForm, our workforce management platform, we seek to create a people-positive impact
and sustainable business outcomes that positively transform the way organisations make
decisions and get work done.

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The Business Development Manager, within our Sales & Customer Success practice, is an
exciting greenfield opportunity to build a successful and scalable SaaS sales function. Our
relationship-based approach is focused on creating client partnerships that are built on a deep
understanding of their business context, proactive identification of new opportunities to create
shared value, and delivering positive outcomes for their teams on the ground.

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The successful candidate will be our overall business development lead and will spearhead
both new business acquisition and drive existing account management strategy. Client
engagement will vary from simpler onboarding of medium-sized organisations to supporting
senior management with complex engagements within the largest enterprises.

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You will work closely with your Customer Success colleagues, drawing from their
subject-matter expertise and existing client relationships, as we distil and scope the client’s
requirements. You will partner closely with our Product and Engineering teams, continuously
providing client insights and learnings to inform and develop our product roadmap.

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We approach all things with humility and a learning mindset, constantly seeking deeper
understanding and application back to the practice. You will be part of a supportive, friendly
and diverse team of highly skilled individuals. As a disruptive force in shaping the future of
work, Orchestrated has ample opportunities for personal and career growth. We take great
pride in our record of retaining staff and thinking outside the box on how we engage and
nurture our people.

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Responsibilities

We seek your expertise to:

• Engage, establish trust and build enduring relationships with potential clients, tactfully
  navigating their organisational hierarchy
  
• Develop a deep understanding of client requirements, targeting value
  
• Build and drive account management strategies with clearly defined outcomes,
  tracking engagement in our CRM
• Create both templated and targeted proposals, and drive execution to closure
  
• Facilitate trials to showcase our software’s value to the client
  
• Provide input into commercial strategies, proactively identifying new growth
  opportunities
  
• Continuously collaborate with your peers and support product development

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Key to being successful

You'll likely do well with:

• Ideally, a proven track record of business development and relationships within the
  People & Culture/HR Technology sector (or similar) from medium to large and/or
  fast-growing enterprises
  
• A deep understanding of technology sales and Software-as-a-Service
  
• Able to engage at all levels of an organisation with excellent written and oral
  communication skills
  
• Pragmatic commercial acumen, able to seek the best financial outcome with an eye on
  long-term recurring revenue
  
• A strong understanding of organisational architecture, at-scale digital and
  organisational transformations, and matrix/cross-functional teams
  
• Steely persistence and a thick skin.

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How we'll know we're successful:

• Incremental clients
• Incremental revenue
• Incremental Annual Recurring Revenue (ARR)
• Retention of clients (YoY)

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Foundation Qualities

• An inherent ability to establish trust and credibility within potential clients, high
  emotional intelligence and politically savvy
  
• A driven and energetic individual who loves to build strong relationships and contribute
  to team culture
  
• Ability to identify and challenge the status-quo and sensitively support change whilst
  continuing to deliver value to our customers
  
• Calm under pressure, humble and honest, and
  
• Contributor to the professional development of colleagues through sharing knowledge,
  teaching, and learning from others.

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TeamForm Values

• Collaborate to continuously deliver customer value
• Passionate about all things ‘team’
  
• Continually learn and share your learnings
  
• Work without blame and challenge the status quo
  
• Choose facetime first

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